Privacy Policy

1. Introduction

Welcome to 1Desk ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our web application and related services (collectively, the "Service").

By using 1Desk, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Create an account (name, email address, password)
Set up your profile (profile picture, bio, contact information)
Create and manage clients (client names, colors, contact details)
Log time entries (descriptions, hours, dates, client associations)
Contact our support team (email, message content)
Subscribe to our paid plans (billing information handled by payment processors)

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

Device information (browser type, operating system, device identifiers)
Usage data (pages visited, features used, time spent on pages)
IP address and approximate geographic location
Cookies and similar tracking technologies

2.3 Third-Party OAuth Services

If you choose to connect third-party services (Google Calendar, Microsoft Outlook), we collect:

OAuth tokens and refresh tokens for calendar synchronization
Calendar events data (titles, dates, times, descriptions)
Email address associated with the connected account
Access is limited to calendar data only and is used solely for synchronization purposes

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our Service
To enable you to track time, manage clients, and sync calendars
To process your subscription and manage billing
To send you technical notices, updates, and security alerts
To respond to your comments, questions, and customer support requests
To monitor and analyze usage patterns to improve our Service
To detect, prevent, and address technical issues and fraud
To send you marketing communications (with your consent, where required)

4. Data Storage and Security

We use Supabase, a secure cloud database platform, to store your data. Your data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption methods.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Cloud hosting and infrastructure (Supabase, Vercel)
Payment processing (Stripe or similar)
Email delivery services
Analytics providers

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Data Portability: Request a copy of your data in a machine-readable format
Withdrawal of Consent: Withdraw consent for processing where we rely on consent
Objection: Object to processing of your personal data in certain circumstances

To exercise these rights, please contact us at the email address provided in the Contact section below. You can also manage many of your preferences directly within your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are stored on your device.

We use cookies for:

Authentication and session management
Remembering your preferences and settings
Analyzing usage patterns and improving our Service
Security purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites or services (such as Google Calendar, Microsoft Outlook). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By email: onedeskforall@outlook.com
Through our contact form: Available on our website